Where do I go for help?
We have provided a quick list of contacts if you need help with the following:
Birmingham City University, UK
Tel: +44 (0) 121 331 5000
Email: bcuinternational@enquiries.uk.com
Website: bcu.ac.uk
BCU International Office – Admissions Service (All information about your application and enrolling on your course)
Tel: +44 (0) 121 331 6714
Fax: +44 (0) 121 331 6314
Email: bcuinternational@enquiries.uk.com
Meet and Greet Team
(Any information that you may need about the Meet and Greet Service)
Tel: +44 (0)121 331 5588
Fax: +44 (0)121 331 6569
Email: meet.greet@bcu.ac.uk
Emergency telephone (during meet and greet only):+44(0)7969918176
Orientation Team
Tel: +(0)121 331 5588
Fax: +(0)121 331 6569
Email: orientation@bcu.ac.uk
Emergency telephone (available between 12th – 16th September only): +44(0)7969918176
International Student Advice
Tel: +44(0)0121 331 5588
Fax: +44(0)121 331 6569
Email: student.services@bcu.ac.uk
BCU Accommodation Services
Tel: +44 (0) 121 331 5191/5192
Fax: +44 (0) 121 331 5377
Email: accommodation@bcu.ac.uk
Website: www.bcu.ac.uk/accommodation
Student Services
Tel: +44 (0) 121 331 5588
Fax: +44 (0) 121 331 6569
Email: student.services@bcu.ac.uk
Website: www.bcu.ac.uk/studentservices
Birmingham City University Students’ Union
Tel: +44(0)121 331 6801
Website: www.birminghamcitysu.com
External Contacts
Immigration
UK Immigration Advisory Service (If you have been refused entry at the airport)
Tel: +44 (0)8449744000
Fax: +44 (0) 121 616 2444
Website: www.iasuk.org
Email: advice@iasuk.org
Foreign & Commonwealth Office (for entry clearance information)
Website: www.fco.gov.uk
Customs & Excise (for information about restricted goods and duty free allowances)
Website: www.hmrc.gov.uk
UKCISA (UK Council for International Student Affairs) General help and guidance for International Students
Advice Line, Mon – Fri; 13:00 – 16:00
Tel: +44 (0)20 7107 9922
Website: www.ukcisa.org.uk
British Council (for information on studying and living in the UK)
Website: www.britishcouncil.org
Education UK (for information on studying and living in the UK)
Website: www.educationuk.org
Travel
TOA Taxis (local)
Tel: +44 (0) 121 427 8888
Fax: +44 (0) 121 426 2488
Email: sales@toataxis.net
Web: www.toataxis.net
Travel West Midlands (local transport)
Journey planner
Website: www.travelwm.co.uk
Birmingham International Airport
Tel: +44 (0)8445766000
Fax: +44 (0)121 782 8802
Web: www.bhx.co.uk
National Rail Enquiries
Tel: +44 (0) 20 7278 5240
Web: www.nationalrail.co.uk
National Express (Coach Travel)
Tel: +44 (0) 8717818181
Web: www.nationalexpress.com
Useful websites to find out about life in Birmingham
Birmingham City Council
www.birmingham.gov.uk
Visiting Birmingham
www.visitbirmingham.com
BBC Birmingham: News in Birmingham
www.bbc.co.uk/birmingham
Itchy guide to Birmingham
www.itchybirmingham.co.uk
Go to New Students: First Few Weeks